Having a long history of being a customer-centric organisation, implementing TQM at Pidilite was a natural choice. As our valued customer, you can rest assured about the safety, effectiveness and quality of our products. Our strong commitment towards developing, producing and supplying products that meet your changing needs and expectations is evident from the following:
compliance_03 Our quality policy of achieving 100% Quality Index, Zero Defect and Zero Customer Complaints
compliance_03 Regular auditing, updating and upgrading of our quality management system
compliance_03 Providing assistance to our customers, wherever and whenever required, so they can derive the expected benefits from the use of our products
compliance_03 Our online customer complaint handling system
compliance_03 Our focus on complying with EHS legislations and regulations
compliance_03 ISO 9001:2008, ISO 14001, OHSAS 18001 certification of our facilities
compliance_03 Implementation of the eight pillars of Total Productive Maintenance (TPM)