Having a long history of being a customer-centric organisation, implementing TQM at Pidilite was a natural choice. As our valued customer, you can rest assured about the safety, effectiveness and quality of our products. Our strong commitment towards developing, producing and supplying products that meet your changing needs and expectations is evident from the following:
Our quality policy of achieving 100% Quality Index, Zero Defect and Zero Customer Complaints
Our quality management system is audited, updated and upgraded on a regular basis
Providing assistance to our customers, wherever and whenever required, so they can derive the expected benefits from the use of our products
Our online customer complaint handling system
Our focus is on complying with EHS legislation and regulations
ISO 9001:2008, ISO 14001, OHSAS 18001 certification of our facilities
Implementation of the eight pillars of Total Productive Maintenance (TPM)
